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GLOSSARY

Mediation definition

What does Mediation mean?

A form of alternative dispute resolution in which a mediator follows a structured process to facilitate an agreed settlement between parties to a dispute.

HM Courts Service provides a voluntary mediation service for small claims. In other cases, an unreasonable refusal to attempt mediation can have adverse costs consequences.

Pensions

A form of dispute resolution which is private, and usually much quicker and cheaper than going to court or even using TPAS, which itself offers a form of mediation. Mediation involves the use of a trained mediator who attempts to explore with the parties whether there is a form of compromise which is possible. The NAPF and the APL both offer specialised pensions mediation services.

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