Developing and Sustaining a Values-Driven Culture in Law Firms: Best Practices for Ethical Conduct, Client Trust, and Employee Engagement

Produced in partnership with Beth Pipe FCIPD of OnLive Learning
Practice notes

Developing and Sustaining a Values-Driven Culture in Law Firms: Best Practices for Ethical Conduct, Client Trust, and Employee Engagement

Produced in partnership with Beth Pipe FCIPD of OnLive Learning

Practice notes
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Establishing a values-driven culture is essential for fostering a positive work environment in your law firm. It supports ethical practices, improves talent attraction and retention and builds client trust. This guide to building a values-driven culture covers:

  1. •

    why building a values-driven culture makes good business sense

  2. •

    how to define what your core values are

  3. •

    the best ways to communicate those values

  4. •

    practical tips for embedding the values into day-to-day activities

  5. •

    how to evaluate performance against the core values

  6. •

    how to keep the values fresh, and refine them, in the longer term

Values are a moral and behavioural compass setting out the standards of behaviour that drive the culture in your firm. The goals of your business are the ‘what’ and the values are the ‘how’. You know what goals you’re aiming for—the values define how you expect everyone to behave on the journey to achieve those goals.

Values need to be clear, unambiguous, and easy to understand and apply. If they require long and detailed

Beth Pipe
Beth Pipe, FCIPD

Learning & Development Specialist/Director, OnLive Learning


Beth is a Fellow of the Chartered Institute of Personnel and Development (FCIPD) and has spent over 25 years specialising in Learning and Development. During that time she has worked across a broad variety of different industries and has, for the past 15 years, worked closely with a number of well known law firms; this has involved putting in to place systems and structures to encourage, enable and track the effectiveness of learning activities. 

Adept at face to face course delivery, and always enjoying excellent feedback, Beth is also accomplished at online delivery and created OnLive Learning in response to the challenges presented by the 2020 Covid-19 restrictions.

Beth has written extensively for UUÂãÁÄÖ±²¥ on subjects such as Performance Management, Managing Change and Stress Management.

Away from her training delivery she is a published author writing about local history, hiking, wildlife and the outdoors and is currently working on her eleventh book. She is also an experienced radio presenter hosting two shows each week on Lake District Radio.

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