Arvato CRM Solutions design and deliver award-winning customer service and back-office processing services for some of the world's most respected brands, as well as innovative public sector clients.
Jayne Gorman, Internal Auditor and Legal Associate often finds herself involved in contract handling, legal issue research, and providing vital recommendations to the board of directors. With her expertise in internal auditing and legal matters, she’s been instrumental in steering the company on the correct legal pathway.
“Largely thanks to Lexis+, I’ve saved countless hours on legal research, and I’m able to provide punchy recommendations to our board.”
Trusted and reliable solution
A fundamental part of leveraging technology as an enabler is having a trusted and reliable solution that can aid legal teams with the ability to manage the diverse complexities of the numerous legal and compliance requirements the department is responsible, we are key to managing the risk factor for our organisations and having a solution such as Lexis+ UK is essential in our day to day operations, from driving measurable efficiencies, and enhanced the depth and breadth of our knowledge.
Lexis+ value
Lexis+ as a reliable tool for researching legislation, offering practical guidance, forms, precedents, and news items. Working with an easy to navigate intuitive platform provides great value to the department and business overall. Without Lexis+ the legal departments workload would increase exponentially. It removes the risk of dealing with outdated resources and spending time searching for information from different sources. And in a time where legal professionals are becoming strategic business advisors Lexis+ helps save time to execute on workload and eliminates repetitive tasks leaving more time to spend on strategic business priorities that support the business in gaining more market share, improving operational efficiency and improving revenue.
“The search term maps and highlighted keywords are a game-changer. I can quickly scan and find the information I need. The tool is straightforward”
Vital decision making
Lexis+ has played a critical role in enabling Jayne to locate relevant precedents and perform risk assessments, which have been vital in decision-making process on contracts. Jayne states that the search within search feature and the ability to compare timelines in legislation has proven especially useful, and says non-legal users of Lexis+ at Arvato also swears by Lexis+ for getting hold of standard terms and documents.
Increased revenue and customer satisfaction
Standardising a number of our legal processes and having templates that the business can easily use and can be updated has proven to impact revenue, and customer satisfaction, the business sees our legal department as a partner and customers contracts are turned around in a shorter timeframe and key deadlines are achieved or exceeded, these efficiencies save time, increase the value of our business.
“Without Lexis+, my workload would increase exponentially. I'd be dealing with outdated resources and spending more time searching for information.”
Getting to the heart of matter
The benefits are transformative across the business and “With Lexis+ you can quickly get to the point without searching through tons of irrelevant information." The accuracy of the information is trusted and all parties know we provide the right legal guidance and information at all times.
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