12 Qualifying complaints
Higher Education Act 2004 (2004 c 8) | Legislation

12  Qualifying complaints

(1)     In this Part “qualifying complaint” means, subject to [subsections (2) and (3)], a complaint about an act or omission of a qualifying institution which is made by a person—

(a)     as a student or former student at that institution, or

(b)     as a student or former student at another institution (whether or not a qualifying institution) undertaking a course of study, or programme of research,

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