SCHEDULE 3 Duties of Designated Operator of Student Complaints Scheme

SCHEDULE 3 Duties of Designated Operator of Student Complaints Scheme

Section 14

Introduction

1

This Schedule sets out the duties referred to in section 14 and the period during which those duties must be complied with.

Provision of scheme

2

The designated operator must provide a scheme for the review of qualifying complaints which meets all of the conditions set out in Schedule 2.

Publication of scheme

3

The designated operator must publish the latest version of the scheme in such manner as it thinks fit.

Changes to scheme

4

The designated operator must not make any change to a provision of the scheme to which a condition set out in Schedule 2 relates unless the

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