77 English language requirements for public sector workers
Immigration Act 2016 (2016 c 19) | Legislation

Part 7 Language Requirements for Public Sector Workers

77  English language requirements for public sector workers

(1)     A public authority must ensure that each person who works for the public authority in a customer-facing role speaks fluent English.

(2)     In determining how to comply with subsection (1), a public authority must have regard to the code of practice under section 80 that is for the time being applicable to that authority.

(3)     A public authority must operate an adequate procedure for enabling complaints to be made to the authority about breaches by the authority of subsection (1) and for the consideration of such complaints.

(4)     In determining whether a procedure is adequate for the purposes of subsection (3),

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