76 [General railway duties of Passengers' Council]
Railways Act 1993 (1993 c 43) | Legislation

The [[Passengers' Council] and Rail Passengers' Committees]

76  [General railway duties of Passengers' Council]

(1)     It shall be the duty of [the Passengers' Council] to investigate any matter which relates—

[(a)     to the provision of railway passenger services, or]

(b)     to the provision of station services by any person in a case where the operator of the station in question is authorised by a licence to be the operator of that station,

if the condition specified in subsection (2) below is satisfied in relation to the matter in question.

(2)     The condition mentioned in subsection (1) above is satisfied if—

(a)     the matter is the subject of a representation made to [the Passengers' Council] by a user or potential user of railway passenger services and does not appear to [the Passengers' Council] to be frivolous or vexatious;

(b)     the matter is referred to [the Passengers' Council] by the [Secretary of State]; or

(c)     the matter appears to [the Passengers' Council] to be one which it ought to investigate.

[(2A)     If any matter falling within subsection (2)(a) appears to [the Passengers' Council] to relate only to—

(a)     the provision of railway passenger services wholly within the London railway area

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