181 Complaints with respect to the exercise of works powers on private land
Water Industry Act 1991 (1991 c 56) | Legislation

181  Complaints with respect to the exercise of works powers on private land

(1)     Subject to subsection (2) below, it shall be the duty of [the Authority] to investigate any complaint made or referred to [it] with respect to the exercise by a relevant undertaker of any powers conferred on that undertaker by or by virtue of section 159 or 161(2) above.

(2)     [The Authority] shall not be required to investigate any such complaint as is mentioned in subsection (1) above if—

(a)     the complaint appears to [the Authority] to be vexatious or frivolous;

(b)     [the Authority] is not satisfied that the complaint has been brought by the complainant to the attention of the relevant undertaker in question and that that undertaker has been given a reasonable opportunity of investigating and dealing with

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