29 Additional functions of governing body

29  Additional functions of governing body

(1)     The governing body of a maintained school [in England] shall—

(a)     establish procedures for dealing with all complaints relating to the school or to the provision of facilities or services under section 27, other than complaints falling to be dealt with in accordance with any procedures required to be established in relation to the school by virtue of a statutory provision other than this section, and

(b)     publicise the procedures so established.

(2)     In establishing or publicising procedures under subsection (1), the governing body shall have regard to any guidance given from time to time (in relation

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